FamaSolutions | Privacy Policy

Privacy Policy

FAMA SOFAS S.L.U. hereby informs you of its privacy policy regarding personal data. The use of the website does not imply that the user must provide any information regarding their identity, which cannot be associated with a specific user by the company. In the event that personal data is provided, such data will be collected and used in accordance with the limitations and rights set forth in the aforementioned regulation.

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

The data controller of your information is: FAMA SOFAS S.L.U.

CIF: B73855090

Postal Address: CALLE DR. JIMENEZ DIAZ. S/N, 30510, YECLA, MURCIA


WHAT TYPE OF DATA DO WE PROCESS?

Depending on the products, services, or functionalities you wish to enjoy at any given time, we may need to process different data. In general, this data may include:

  • Your identifying data (e.g., your name, surname, language, country from which you interact with us, contact details, etc.)
  • Connection, geolocation, and browsing data (if you interact with us from a mobile device, for example).
  • Commercial information if you are subscribed to our newsletter.
  • Data about your likes and preferences.

Please remember that when we ask you to fill in your personal data to provide you with access to any functionality or service on the website, we will mark certain fields as mandatory, as we need this data to provide the service or grant you access to the functionality in question. If you decide not to provide this data, you may not be able to complete your registration as a user or enjoy those services or functionalities.


FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

Depending on how you interact with our website, we will process your personal data for the following purposes:

  1. To attend to the requests or inquiries you make through the various means incorporated into our website. We only process the personal data that is strictly necessary to manage or resolve your request or inquiry.

  2. For marketing purposes. If you subscribe to our newsletter, your personal data will be used for the periodic sending of company newsletters. Please remember that you can unsubscribe from the newsletter at any time and at no cost by contacting us via the email of the data controller or following the instructions provided in each of our communications.

  3. For our job vacancy pool. We will process your data to include you in our job vacancy pool and consider you for recruitment processes.

  4. For our contests. We will process your data and images so that you can participate in our contests.

  5. For social media management. If you follow us or contact us through the various social media platforms we are present on, we will process the data you provide us through these platforms solely to respond to your messages or comments and manage our contact list.

  6. Usability and quality analysis to improve our services (Cookies). If you access our platform, we inform you that we will process your browsing data for analytical and statistical purposes, i.e., to understand how users interact with our platform so we can introduce improvements. Additionally, we occasionally conduct quality surveys to gauge customer and user satisfaction and identify areas where we can improve.


WHAT IS THE LEGITIMACY FOR PROCESSING YOUR DATA?

The legal basis that allows us to process your personal data also depends on the purpose for which we process it, thus we will find different legal bases based on the following purposes:

  1. Responding to information requests. The legal basis for processing your data is the informed consent to respond to inquiries made through the website, which implies acceptance of these conditions by the interested party.

  2. Marketing. The legitimate basis for processing your data for marketing purposes is the consent you provide.

  3. Job vacancy pool. The legal basis is contractual if you are selected and consent if you wish to remain in our job vacancy pool for future selections.

  4. Contests. The legal basis is your consent to participate and contractual according to the contest rules.

  5. Social media. The legal basis is informed consent to respond to inquiries made through social media and when you follow us and wish to be part of our contact list.

  6. Usability and quality analysis (Cookies). User consent for the implementation of cookies.


HOW LONG WILL WE KEEP YOUR DATA?

  1. Information requests. We will process your data for as long as necessary to attend to your request or inquiry and then for 1 year.

  2. Marketing. We will process your data until you request to unsubscribe or cancel your newsletter subscription.

  3. Job vacancy pool. We will process your data for 1 year.

  4. Contests. We will process your data while the contest is open and, if you win, while we use your awarded photograph in our various media.

  5. Social media. We will process your data for as long as necessary to attend to your request or inquiry and while you follow our profile.


WILL WE SHARE YOUR DATA WITH THIRD PARTIES?

Personal data will not be transferred or communicated to third parties, except: legal obligation, if we obtain your express consent, or if we believe there is a legitimate interest on our part, which will be duly communicated to you.

Creating an account on a social network by this company does not imply that you must consent to the processing of data without being informed beforehand of its scope.

Other technological services: Companies of the “Group” based on legitimate interest.


WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE YOUR DATA?

We are committed to respecting the confidentiality of your personal data and ensuring your rights are exercised.

If we deem it necessary to identify you, we may request a copy of a document confirming your identity. In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:

  • Request access to your data that we hold.
  • Request that we rectify the data we already hold. Please note that by actively providing us with your personal data by any means, you guarantee that they are true and accurate and agree to notify us of any changes or modifications to them.
  • Request that we delete your data to the extent that they are no longer necessary for the purposes for which we needed to process them, as previously informed, or when we no longer have the legitimacy to do so.
  • Request that we limit the processing of your data, which means that in certain cases you may request that we temporarily suspend the processing of the data or that we retain them beyond the necessary time when you may need them. If you have provided your consent for the processing of your data for any purpose, you also have the right to withdraw it at any time.
  • Additionally, when the processing of your data is based on our legitimate interest, you will also have the right to object to the processing of your data. Lastly, we inform you of your right to file a complaint with the relevant data protection authority, particularly with the Spanish Agency for Data Protection Agencia Española de Protección de Datos.

CHANGES TO THE PRIVACY POLICY.

We may modify the information contained in this Privacy Policy when we deem it appropriate. If we do so, we will notify you through various means via the Platform, or we may even communicate it to your email address when the change is significant to your privacy, so that you can review the changes, assess them, and, if necessary, oppose or unsubscribe from any service or functionality.


INFORMATION ABOUT COOKIES

We use cookies and similar devices to facilitate your navigation on the Platform, understand how you interact with us, and, in certain cases, show you advertising based on your browsing habits. Please read our Cookie Policy for more detailed information on the cookies and similar devices we use, their purpose, and other relevant information.